Consumer Reports
Reviews and Complaints
You messed up
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Verified ReviewerSubscription
- I cannot get customer service from you
- Unable to contact customer care
Preferred solution: Asking when my subscription ends.
Complaint about your Article
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisChange address
Customer service
HUGE customer complaint!!!!
- Dont answer their phones - you just lost a customer you fools
Preferred solution: answer your damn phone numbers!
User's recommendation: ...don't bother wasing ur time - not worth the hullabaloo just trying to get someone L I V E to answer the phones!
I cannot contact them by phone
User's recommendation: Minus 1 star recommendation
I'm trying to update my email and you refuse to accept my actual email
Can't read what you print because of tiny fonts on colored backgrounds.
I tried to renew my membership of many years did not work!
- Preventing people from buying defective merchandise
- You when you were honest
Preferred solution: Treat me like the good customer i have been since 2014 . I gave this magazine as a gift i don't appreciate this kind of treatment!
User's recommendation: Cancell they don't care about you
I received an offer for $20 for 1 year. I sent in $20 check( which was cashed) & now received a bill for another $20. I never agreed to $40.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasNot to happy with bill pay or magazine service
Preferred solution: Deliver product or service ordered
Credit card charge - acct. #021626****
Preferred solution: Full refund
Once you are on you cannot get off. Do not sign up
Preferred solution: Let the company propose a solution
Pay my bill
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Cant get anybody to talk to. CR computer ask for the box number. How the *** should I know it if I don't even know who the person is that wont answer the phone.