Product: Consumer Reports Subscription Clear all filters (38 of 38 reviews match)
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Consumer Reports Subscription Review

They have have the same auto renew feature that most of us hate-if you continue to put out a good product like they always have we will pay.
3.3
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
Product
Consumer Reports Subscription
#1022933
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We ordered in June a monthly subscription for the digital CR, not realizing that it renews itself. It is now December and I realized what happened. I called up and they said they could cancel it. When I asked for a refund for at least the month of december they said no.
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Product
Consumer Reports Subscription
#969665
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I just received a "Second Notice" and "Reminder Notice" invoice in the mail from Consumer Reports on August 15, 2016. My subscriptions do not renew until December 2016. The "Second Notice" was Highlighted on the outside of the envelope, the "Account Notice" was...
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Anonymous

In May 2016 I received notification that my payment details needed to be updated. There is no longer anyone living to read their magazine so I did not update my details thinki...

Louisville, Ohio
Product
Consumer Reports Subscription
#902227
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I am thoroughly discussed with Consumer's Report!I had gone online last month and cancelled my upcoming renewal scheduled for this month. Unbeknownst to me, they automatically debited $30.00 from my account this morning! When I called the company they said that they...
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1.5
Product
Consumer Reports Subscription
#873314
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I had paid $26 for a subscription in February.It's May and I have not received one issue! I feel as if I've been robbed--they took my money and ran! I thought Consumer's was a reputable company! I will never ever buy anything from them and will tell everyone I know...
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2.1
Product
Consumer Reports Subscription
I liked
  • Your product and what it represents
#849926
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UNBELIEVABLE! AS A CONSUMER REPORT ONLINE MAG YOU'D THINK THAT THEY WOULD HAVE SCRUPLES. NOT SO. THEY HAVE BEEN CHARGING ME FOR AN "AUTOMATICALLY RENEWED SUBSCRIPTION" FOR THE PAST COUPLE OF YEARS. LUCKILY I NOTICED IT THIS YEAR. THEY WOULD NOT REFUND MY MONEY UNTIL...
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1.0
Product
Consumer Reports Subscription
I didn't like
  • Crooked sneaky thieves
#803125
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For my gift one year subscription to Shop Smart; I received TWO magazines. Gift subscription paid for in Dec. 2014. My first magazine was the June issue of 2015. Then I received the July issue. A letter comes telling me Shop Smart is no longer published and I will...
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1.0
Product
Consumer Reports Subscription
I didn't like
  • Department not processing my subscription
#799036
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I've been a digital subscriber since 2011.My credit card was debited $12 every year. Unfortunately the credit card was compromised and I received a new number. Not realizing that I didn't update the new credit card with Consumer Reports the re-subscription failed to...
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Product
Consumer Reports Subscription
I didn't like
  • Disloyalty to long time subscribers
#779843
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Worst is that as of today (at least; I haven't looked on their review sit in ages) there is NO WAY TO ACCESS THE ONLINE SITE. The only options are to purchase a $30 subscription/year (or $6.99/month). The member sign-in page is gone! Almost amusing that EVERY SINGLE...
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Product
Consumer Reports Subscription
#734802
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So, they have the highly-rated products that I've bought and had completely opposite results... Subaru? Reliable? With my own experiences, and those of strangers who approach me and ask if I had the same problems, it is obvious that CR is easily swayed by marketing...
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1.0
Product
Consumer Reports Subscription
I didn't like
  • Sociopath employees and policies
#729988
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